Menu
Your Cart

Privacy Policy

THIS PRIVACY POLICY (HEREINAFTER REFERRED TO AS THE "POLICY") EXPLAINS HOW WE, PIONEER TECHNOLOGY (HONG KONG) CO., LIMITED, COLLECT, USE, PROTECT AND SHARE YOUR PERSONAL DATA. We are committed to complying with the European Union's General Data Protection Regulation (GDPR) to ensure your privacy and data security.

1. Personal Data We Collect
When using our website, we may collect the following types of personal data:

Contact information: including name, email address, phone, etc.
Usage Data: This includes how you access our website, device information, IP address, and browsing history.
Transaction data: such as payment information, billing address, etc., provided when you purchase products or services.

2. Purpose of Data Use
We use personal data for the following purposes:

To provide you with our website content, products or services.
To process and manage your transactions.
To improve and optimize our services.
Send you relevant notices and marketing communications, provided that you have consented to receive them.
Comply with legal obligations and regulatory requirements.

3. Data Retention
We will only retain your personal data for as long as it is necessary to comply with relevant services, legal obligations, or other compliance requirements. The retention period of the data depends on the specific situation.

4. Data Sharing
We do not sell your personal data to third parties. We may share data with the following types of service providers:

IT service providers, payment processors, and other technical support companies.
Compliance and audit purposes as required by law.

5. Your Rights
Under the GDPR, you have the following rights in relation to your personal data:

Right of access: You can request to see the personal data we hold about you.
Right to rectification: You can request that we correct or update inaccurate personal data.
Right to erasure: You can ask us to delete your personal data in certain circumstances.
Right to restriction of processing: In certain circumstances, you can request that we restrict the processing of your personal data.
Right to data portability: You can ask us to transfer your data to another organisation.

6. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.

7. Contact us
IF YOU HAVE ANY QUESTIONS ABOUT OUR PRIVACY POLICY OR WOULD LIKE TO EXERCISE YOUR RIGHTS, PLEASE CONTACT: PIONEER TECHNOLOGY (HONG KONG) CO., LIMITED Data Protection Officer.